Annex A: Organisational Requirments for Authentication and Verification Method of contacting DCI (Departmental Central Index) DWP/IR DVLA Post Authentication &/ Verification Required Name change ­ send NINo card back Address ­ write to DWP or IR NI contrib. Office stating new address and when it happened. No proof requested at that point. Change address paper licence - D1 photo card app. + original proof of ID & paper lic. Change address photocard licence ­ complete paper counterpart & post tog w/ card Change name &/address paper licence ­ D1 photo card app. + original proof of ID/change Change name &/address photocard licence ­ complete paper counterpart & post tog w/ card + original proof of ID/change Premium service at some Post Office branches so documents don't need to be posted. £4 fee. Applications must be made in person and be supported by any one of the following forms of identity in your present name: · Current UK passport · DWP State Retirement Pension order book · Proof of receipt of State Retirement Pension (a bank or building society statement received within the last 3 months) · Proof of eligibility to State Retirement Pension letter (BR2102, BR2103 or BR2199) http://www.dvla.gov.uk/coa.htm DVLNI http://www.dvlni.gov.uk/drivert. htm#What%20Documentation% 20Do%20I%20Need%20To%20 Confirm%20My%20Identity Post To get a photocard licence you will need to complete a DL1S form or a DL1 form send us your current driving licence, original documentation confirming your identity, a passport sized colour photograph and the correct fee (where appropriate). DVLNI has introduced a checking service at 4 selected Motor Tax Offices across the Province. Click here for details. · Full Valid Current Passport · Birth Certificate · Certificate of Registry of Birth (Provided your name is present on the certificate) · Adoption certificate · ID Card issued by a member state of the EC/EEA (ID cards issued by the United Kingdom Passport Agency are not accepted by DVLNI as confirmation of your identity) · Travel Documents issued by the Home Office · Certificate of Naturalisation or Registration N/a for moving RENEWAL, EXTENSION OF A PASSPORT OR CHANGE OF NAME: · Current or expired passport · Evidence of name change (e.g. marriage certificate, divorce document, birth certificate, adoption certificate, deed poll, statutory declaration) GP Surgery ­ supply address (no proof req'd) + NHS no. if available No requirement to inform of address change unless wanting to move surgery No proofs required just written confirmation: Country of citizenship Local council (optional) Present address (plus previous reg'd address, if moved) Full passport National identity card UK cheque guarantee card, credit or debit card UK driving licence UK company photo pass (providing it identifies the company) Student's photo-card (providing it gives the name of the University or College) Armed forces photo-pass Police Warrant Card International student photo card (providing it gives the name of the University or College) Page 1 25/07/05 UKPS http://www.ukpa.gov.uk/ NHSCR Electoral Registers http://www.electoralcommission.org.uk/ form need to be printed, completed and posted to local council office Public Records Office http://www.pro.gov.uk/about/ac cess/rules.htm#2 At time of visit Sharon Towe ­ Citizen Information Project Method of contacting www.changeofaddress.gov.uk Council Tax Registers Online Online / post Authentication &/ Verification Required Overseas driving licence OLD Link to www.ihavemoved.com Link to www.iammoving.com and / standard form requiring: Name /Old address /Date moved /New address ­ no proof required Proof of vehicle ­ V5 or lease agreement Proof of residency ­ parking permit Or council tax bill income support book bank / cc statement < 3months old property purchase document/tenancy agreement/housing assoc. rent document utility bill < 3months old excl. mobile phone Proof of Residence & Vehicle Ownership You must include proof of residence and vehicle ownership with your application form. Photocopies are acceptable for postal applications however, if you are making your application in person, original documentation must be provided. Proof of Residence One of the following documents will be acceptable: Driving licence Current council tax bill Pension or benefit book A valid 12 month Home Contents Insurance Certificate Current Housing Association/Rent Book Proof of vehicle ownership One of the following documents will be acceptable: Vehicle registration document (all privately owned vehicles must be registered to the CPZ address if the application is submitted by the registered keeper/owner). In instances where the vehicle is borrowed by a relative/partner, applicants will be required to submit a letter of authority from the registered owner, together with a copy of the Vehicle Registration Document (V5) and a valid insurance certificate detailing (a) the applicant's name and address or postcode at which the vehicle is kept (b) the vehicle's registration number. Hiring/leasing agreement Company vehicles. In the case of a company vehicle, the applicant must submit a typed letter on headed paper from their company secretary or senior representative confirming that the vehicle is owned/leased by the company and that the employee is the sole user and keeper. In addition, they will need to supply the vehicle registration document if the company own the vehicle, or a copy of their company's hire/lease agreement. Sole traders will be required to submit a letter of verification from their accountant and their vehicle registration document or hire/lease agreement. Vehicle purchased in the last 3 months - Garage Bill of Sale OR New Keeper Supplement OR Vehicle Registration Document (Please complete new keeper details) AND Valid Insurance Certificate (showing your name, zone address/postcode and the vehicle's registration number). Residents who are unable to provide any of the proofs of residency or vehicle ownership listed above, as they have recently moved into the Borough, may apply for a three month Resident Parking Permit on production of one proof of residence and one proof of vehicle ownership from the lists below: 1. Proof of residence Congestion charging http://www.cclondon.com/downl oad/ResidentsLiving.pdf By post with photocopy documents Parking Permit http://www.wandsworth.gov.uk/Home/E nvironmentandTransport/Parking/Permits /parresidents.htm Application in person or by post Sharon Towe ­ Citizen Information Project Page 2 25/07/05 Method of contacting Authentication &/ Verification Required a) Tenancy Agreement (Estate/Letting Agency only - not private) b) Bank Statement c) Utility bill d) Credit Card statement e) Mobile phone bill f) Housing Association/ Council rent book g) Proof of purchase of property (completion letter from a Solicitor) 2. Proof of vehicle ownership (for applications submitted by the registered owner/keeper) a) Vehicle registration document with the change of address section completed b) Insurance Certificate:- detailing the new address or postal code and showing the vehicle registration number. Applicants submitting the proofs listed in 1 or 2 above are advised that the correct proofs must be submitted on expiry of the permit and that failure to so would mean that the permit would not be renewed. Documents submitted in respect of three, six and annual permits must show your name and the address at which you are applying for a permit and if the document is dated, it must be less than three months old. Banks - online Online ­ no ppwk req'd Banks offline Egg- address(s) banking details for credit checking against Experian/Equifax no other proof of ID req'd Intelligent Finance ­ name/address for credit checking against Experian/Equifax, DOB, country of residence & nationality but no other proof of ID req'd. First Direct ­ on applying: home address(s), employer + address(s) and financial data for checking against Experian/Equifax electoral role and with fraud agencies. Change of Addrs: just a phone call. No proof required although can't do it online. NatWest - We will make searches about you at credit reference agencies who will supply us with credit information, for use in the assessment of credit products and other information, as well as information from the Electoral Register, for the purpose of verifying your identity. The agencies will record details of the search type - credit or identification ­ whether or not this application proceeds. We may use credit-scoring methods to assess this application and to verify your identity. Credit searches and other information which is provided to us and/or the credit reference agencies, about you, and those with whom you are linked financially, may be used by us and other companies if credit decisions are made about you, or other members of your household. Any of this information may also be used for identification purposes, debt tracing and the prevention of money laundering, as well as the management of your credit account. Branch: proof of your name & proof of your address All documents must be originals, not photocopies, the most recent that you have received, and less than 6 months old. Please make sure you have signed them if necessary. Proof of your name Please bring your current Passport If you don't have a Passport, we can accept any one of these documents: · a current National Identity Card (for EU Nationals only) · a current Armed Forces Identity Card · a current, full UK Driving Licence · a Benefit Book · a National Insurance Card (supported by P60, P45 or payslip) · a Birth Certificate (for customers aged under 20 years) Proof of your address Please bring any one of these documents: · a gas, electricity or phone bill (must be less than six months old) - mobile telephone bills are not acceptable Sharon Towe ­ Citizen Information Project Page 3 25/07/05 Method of contacting Authentication &/ Verification Required · · · · · · · · a council tax bill a bank, building society or credit card statement (must be less than six months old) a mortgage statement (must be less than twelve months old) a vehicle licence renewal notification (V11) a vehicle registration document (V5) a home insurance certificate or policy a motor insurance certificate or policy a TV licence renewal notification Utility Companies Water - http://www.thameswater.co.uk/ Mobile Phone ­ Vodafone Phone / mail / online (iammoving.com) Retail store Thames Water - New address + meter reading United Utilities ­ old & new address + meter readings One proof from List A & one proof from List B. Acceptable proofs of identity are as on the following pages: LIST A Valid Proof of Signature (counts as 1 proof only) Provisional Driver's License UK Counts as 1 proof only. Must be accompanied by a proof of residence (see List B) Full Drivers License Counts as 1 proof only. Must be accompanied by a proof of residence (see List B) Debit/Credit Card Counts as 1 proof only. Must be accompanied by a proof of residence (see List B) Full Passport Counts as 1 proof only. Must be accompanied by a proof of residence (see List B) Non UK Driving License Counts as 1 proof only. Must be accompanied by a proof of residence (see List B) Shotgun Licence Counts as 1 proof only. Must be accompanied by a proof of residence (see List B) LIST B Valid Proof of Signature (counts as 1 proof only) Utility Bill For example BT, Gas, Electricity, Water. At current address dated within the last 3 months. Bank/Building Society Active account statements only at current address dated within the last 3 months. Credit/Debit/Store card Statements At current address and must be dated within the last 3 months Cable/Satellite TV Rental bill At current contract address dated within the last 3 months. Other airtime providers At current address, dated within the last 3 months. Stamped Bank Authority Can be hand written but must have an official bank stamp on it. Must be valid for 30 days from date of stamp. Council Tax Bills On headed paper. At current address dated within the last 3 months. Solicitors Letters On headed paper at current contract address dated within the last 3 months. Service Letters Example - Armed forces. At current address and must be on headed paper or have an official stamp University Letters For students only . Must be typed on headed paper it must confirm their study at the university dated within 30 days. Employment Letter Non UK Residents only. On headed paper, the whole letter must be typed. Dated within 30 days. Inland Revenue Documents At current address dated within the last 3 months. Mortgage or Tenancy Agreement Must be typed not handwritten Vehicle Registration Document Cannot be used in conjunction with Driving license. Cable/Satellite TV Rental bill At current address dated within the last 3 months. Military ID card Written confirmation that the Military ID has been produced must be completed and countersigned by the applicant. Police Warrant card CardPal Online CardPalSM is your online "one click" link for official notification to card issuers. CardPalSM helps eliminate liability, avoids additional interest or related credit problems, and assures access to important services that use ID cards such as motoring services or health clubs, libraries, etc... ...no loss of services. Often, access to services provided by motoring services, health spas, even libraries or insurance companies require ID Sharon Towe ­ Citizen Information Project Page 4 25/07/05 Method of contacting Authentication &/ Verification Required cards as proof. With CardPalSM, replacing a lost ID card, or updating an old one is just one click away SERVICES § Report Lost/Stolen Cards § Change Your Address § Change Your Name or Marital Status § Report a Fraudulent Charge made on an account or card § Apply for a Credit Limit Increase § Request a New/Replacement Card § Request a Copy Statement CarPal notifies card issuers of changes/requests. Issuers may then need to contact cardholder for additional info. Royal Mail https://white.iammoving.com/site/Royal Mail Online White label link to the iammoving.com site. Application to redirect mail could be a useful trigger for notifying the population register Redirection Service Post / post offiice You should send one of the following forms of ID: · two different utility bills dated within the last six months (not mobile phone bills) or · bank or building society statement dated within the last six months or · credit card statement dated within the last six months Each different surname on the application form will need two forms of ID. Please choose one from each of the lists below: List 1 · cheque book - if you pay by cheque · pension or benefit book, but only if you apply at the Post OfficeTM branch named on the book · cheque guarantee, debit or credit card · bank or building society book · store charge card, but not loyalty card · passport · national savings book List 2 · two different utility bills, (not mobile phone bills) · driving licence - if you have a photocard licence, you must present it along with the paper counterpart (form D740) · council tax payment book · recent bank or building society statement (within the last six months) · council rent book · credit card statement Iammoving broadcast the change of address to the companies/institutions selected by the user, however further address verification may required separately . Doesn't actually inform anyone but provides a checklist. § Electoral commission § Car regn § Drivers licence § Fact sheets: Electricity Page 5 25/07/05 Post Office Counter www.iammoving.com www.helpiammoving.com Online Online Sharon Towe ­ Citizen Information Project Method of contacting Authentication &/ Verification Required Gas Petlog ­ microchipped pets § Parking permits § Bank § Credit cards/stores § Schools § Inland revenue § Insurance/pensions § Landlord tennants § Doctor/dentist/optician § TV licence/rental § Council Tax Informs direct marketing companies of a change of status at an address so you are not sent ex-residents' junk mail. Advice and tips on moving in general. Non too comprehensive on who/how to change address Lots of information about the buying process but not much in terms of after-sales care. http://www.ifishoulddie.co.uk/ - Information surrounding funerals, arrangements, documentation etc. Tells you what you need to do and documentation required (with associated costs) Advice on the following: 1. Information required by the Registrar 2. Who to Inform following a Death 3. Documents & Equipment that may need to be returned 4. Items you may need to cancel 5. If a Property becomes unoccupied no links or addresses supplied List Banks Building Society Council Tax Credit Card Companies Dentist Doctor DVLA Electricity Board Employer Family Friends Gas Board Hire Purchase Companies Inland Revenue Insurance Companies Magazine Subscriptions Mail Order Companies Share Registrar National Insurance Opticians Phone Company Post Office Private Healthcare Professional Organisations Rental Companies Schools Motoring Organisations (RAC/AA etc.,) Sports & Social Clubs Water Board And white label link to www.iammoving.com Callcredit was established in 2001 as a partnership between Skipton Building Society, one of the UK's largest building societies, and D&B, the world's leading provider of business information. In less than two years we have successfully created a totally new, web-based consumer credit information service for the UK, which creates additional choice and offers significant value to clients. Callcredit's role is to supply information to lenders and other organisations, which will enable them to establish an individual's credit history and confirm addresses given. The aim of Callcredit is to provide lenders with up to date and accurate information, to assist in the decision making process, allowing informed decisions to aid responsible lending. Callcredit currently has a workforce with both depth of experience and knowledge in the financial services and credit industry sector. We deliver information to our customer's point of decision 24 hours a day, 365 days a year, via web, API or dedicated leased line - in a user-friendly Windows environment. http://www.changeofhome.com/ Removal Firms Estate Agents Bereavement Funeral Directors http://www.melvillefunerals.com/advice.htm Online Online/office Online Online / offline http://fish4.co.uk/lettings/tenant s/ten_moving_inform.jsp Online http://www.callcredit.plc.uk Online Sharon Towe ­ Citizen Information Project Page 6 25/07/05 Sharon Towe ­ Citizen Information Project Page 7 25/07/05